Being honest with yourself
and those you Serve
It has been four years since Maintain Me was founded and began serving seniors in our community. It wasn't until recently that I was faced with a client that I could not help or that may have not needed me to begin with.
It's a hard lesson as a business owner to understand that it is just as much our responsibility to determine those we want to serve, as it is for seniors to be sure they are properly represented.
I write this to remind my colleagues that it's "ok" to walk away if it is best for both parties. It's "ok" to communicate authentically and notify your clients that you may not be the solution for them.
Trust is the number one thing needed in order to consult a senior and their representatives to the best of my ability. If there is an underlying mistrust it will stall the process and could lead to poor decisions.
Just as Maintain Me may not be the perfect fit for everyone, we too get to pick and choose our clients. Maintain Me is based on integrity and heart, and we know each client we help has been brought to us for a reason. I’m so grateful to be able to serve those clients and also grateful there are others in our industry who can assist the rest.
A big thank you to the client I had, that reminded me of this. I know from the bottom of my heart that they are in good hands and that if I didn't move out the way they may not have found the right resources.
It is not easy serving others but worth every moment figuring out how to do it best!
Chelsea Sweeney
RN Case Manager
Phone: 720-629-3050
Chelsea@maintain-me.com